2010 was a big year in terms of businesses starting to establish a social media presence, and 2011 expanded on that with an explosion in the number of businesses that started taking social media seriously as a marketing tool. Now that we've done an adequate amount of setting things up, it's time to start thinking of 2012 as the year when we really push forward and begin to innovate in terms of using social media in the best possible way, and customizing the experience so that each business is serving its own customers in a manner that suits their particular situation.
Over the past few years, online marketing, and especially social media, has developed into a situation where there is less "businessy" talk, and more real human interaction between businesses and customers. Spouting slogans and pasting logos everywhere is no longer the best way to get customers - you have to have actual conversations with the people you are marketing to, and let them know that they're dealing with real humans, not some corporate machine.
If there's one thing this year's Google updates have taught us, it's that we can no longer rely on raw numbers to tell us how well we're doing when it comes to social media and SEO marketing. The Google Panda update back in February was a pretty big wake-up call that simply having a lot of content and attracting a lot of links wasn't enough to stay high up on the first page of search results. Counting fans, followers, and incoming links used to give us a good idea about how our campaigns were going, but as Google and other search engines move toward more engagement-based algorithms, it's up to us as marketers to respond appropriately.
When we talk about SEO and search engine ranking, the automatic assumption is that we're talking about Google. While it's certainly true that Google is the most important and influential search engine at the moment, and possibly for the foreseeable future, it's also important to remember that Google has other things besides search in its sights. As Google integrates other features under the umbrella of its brand name, other search engines with more of a single-minded focus may be stepping into the spotlight, and if you're thinking about the future of your SEO strategy, you might want to keep other search engines in mind.
Believe it or not, it's already December, and if you haven't already started thinking about how you want to modify your social media, SEO, blogging, and other aspects of your online marketing strategy for the coming year, now is a good time to get started.
In this age of the internet, the entire world is pretty much at our fingertips. From a commerce standpoint, this has to make a business owner wonder if it's appropriate to market to a worldwide audience. After all, if all anyone has to do to see your product or service is visit a website, why not market to as many people as possible?