This week Google finally announced that it was allowing businesses to create Google+ Pages for their brands. Since then there has been a lot of opinion in both directions about whether or not the pages are worth the trouble of signing up, and there are a few things that businesses need to keep in mind when considering a Google+ Page.
You probably already have a strong SEO strategy for your company's website, and of course that's important. Providing regular doses of fresh and relevant content on your blog, for example, is a great way to keep search engines interested in your site, which will in turn drive traffic to your business.
Sometimes in the world of social media, it's easy to get caught up in the idea that a greater following equals greater success for your business. So many people focus on "getting the numbers up" - increasing Twitter follower numbers, Facebook fans, YouTube channel subscribers, and so forth. However, there may be a sobering wake-up call if you manage to get your following to snowball somewhat, but aren't managing to convert those followers into customers. As so many social media marketers can tell you, just getting the following isn't enough - those numbers don't mean anything unless you can also engage with your audience in an effective way.
It happens even to the best of us from time to time - something thoughtless, inappropriate, or downright dumb gets said on a social network, people react, and next thing you know you've got a big scandal on your hands. In the context of a small or medium-sized business, even a minor uproar on a social network can spell big problems for you in terms of unhappy customers and a dip in sales. Just like in every other aspect of business, mistakes will be made from time to time on social media. Even if you're extremely diligent with your social media policy, there's not really anything you can do about the fact that people are human, and sometimes they say damaging or offensive things.
Ten years ago, internet marketing was much simpler than it is now. You had a website to promote your business, and that's exactly what it did. It was basically an online brochure that told your potential customers what you would provide for them, and gave them all the contact details to reach if if they wanted to do business with you.
Just when you thought you had the hang of this SEO and social media strategy stuff, a new player walked onto the stage: the tablet. Apple's iPad started a wave of tablet use that is beginning to change how we use the internet in a very real way.