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Where Should You Draw the Line between Personal and Professional?

We've seen the pattern time and time again: companies that incorporate a personal factor in their online marketing often see a significant boost in their business, and adding that human element can help build customer trust and loyalty. People like to know that they're dealing with other people rather than a nameless, faceless brand, so a personal touch can really be a plus. On the other hand, too much of a good thing can be overkill, and it's important to understand where the boundary is between coming across as warm and helpful, versus sabotaging your brand message with too much personal information. Here are three tips to help you maintain a balance.

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Are You Using Google+ Hangouts for Marketing?

Hangouts are probably the most underused and misunderstood feature of Google+, and businesses who aren't using them are missing out on a powerful opportunity to connect with customers, potential customers, colleagues, and even other experts in the same niche. If you can get comfortable with using Hangouts for marketing purposes, you can turn your company's Google+ page into a very popular place, which in turn will be good for your Google ranking, as well.

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What To Do When Your Social Media Marketing Isn’t Working

It's already abundantly clear that social media marketing is a huge factor in how businesses develop their online presence and connect with their audience. It can be frustrating, then, when despite your best efforts, your social network clout seems to go nowhere and you don't see the growth you were hoping for. If this is the situation you find yourself in, here are a few things you can do to help get things back on the right track.

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Are You Making the Most of Timeline?

Now that all Facebook Pages for brands have been moved over to the Timeline format, if you haven't optimized your Timeline you're missing out. Some business owners have stubbornly avoided making changes on the basis that they never wanted to be moved over to Timeline, but now that it's a done deal, you may as well make the most of all the features that are now available.

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Four Mistakes that Will Ruin Your Twitter Reputation

In many ways, when you first have a look at Twitter it seems like a free-for all. Millions of users, everyone talking at the same time... it can be both exciting and frightening. Although it may look like there's no rhyme or reason to it and that you can say anything you want, how you present yourself does matter, especially if you're representing your business. Here are four things you want to avoid when you're trying to build a good social media reputation.

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Is Buying Social Media Followers a Good Investment?

We've all been there: you're building up your company's social media accounts, and it just seems to be going so slowly. You get a trickle here, a trickle there, but in the end the growth is not nearly what you'd hoped it would be. You look at the social media accounts of your competitors, of celebrities, even of your personal friends, and wonder why your numbers aren't up where theirs are.

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