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What Do YOU Need to Know about Facebook’s Redesigned Feeds?

Over the past year or so, TikTok has become the gold standard for content presentation and finely-tuned algorithms. It has become so popular that older social media platforms like Facebook are now making major changes in order to keep up with these new expectations. As such, Meta has now completely overhauled Facebook's newsfeed, and split…

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Why Facebook Still Matters for Marketers in 2018

Over the past year or two, you may have seen reports that Facebook usage is declining. Although the social network does have its issues and young people in particular are trying other sites and apps, it's important to remember that even now, the number of monthly active user on Facebook is still increasing, and with nearly two-thirds of Americans still using Facebook on a regular basis, those are numbers that digital marketers absolutely can't ignore.

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What Makes a Good Facebook Ad in 2018?

Facebook marketing, much like Google ranking, is subject to ever shifting algorithms and changes in the marketing landscape.  As recently as a couple of years ago, simply posting things on your Facebook page was often enough to get people visiting your site and considering your products and services.  Nowadays, not so much.  Organic reach on most social sites is being deliberately throttled, which now corners businesses into relying on sponsored posts and column ads in order to find their target audience.  It's not all bad news, though - if you know how to craft a good Facebook ad, you're well on your way to getting much better reach than you ever did organically.  But what makes a good Facebook ad in 2018?

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Are You Using Facebook Messenger for Customer Support? You Should!

If you're not already using Messenger as a customer communication and support tool, you're missing out.  Despite all the recent legal issues that have plagued Facebook, it remains one of the most widely-used social media sites, and Facebook Messenger in particular is a wildly popular messaging platform.  So popular, in fact, that recent statistics estimate…

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Putting Yourself Back in Control of Your Facebook Account

Image Credit: Shop Catalog

You've almost certainly been aware that in recent weeks, Facebook and its founder, Mark Zuckerberg, have been under a lot of scrutiny.  There are several issues that have been discussed and debated, but the main thing that everyone seems to be concerned about is personal privacy.  While there will probably be some subsequent changes in Facebook over the next few weeks, there are a few things you can adjust right now on your Facebook account to put yourself back in the driver's seat.

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Google Analytics and Social Media Metrics

SMART-goals-620x267  Your social media and website presence should be integrated with one another in order to continuously drive traffic to your website. The next step would then be to measure your efforts so you can improve. Here is a helpful guide. Google Analytics provides you with data to see where your website visitors come from and understand how they maneuver through your site.

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Handling Social Media Mishaps

It happens even to the best of us from time to time - something thoughtless, inappropriate, or downright dumb gets said on a social network, people react, and next thing you know you've got a big scandal on your hands. In the context of a small or medium-sized business, even a minor uproar on a social network can spell big problems for you in terms of unhappy customers and a dip in sales. Just like in every other aspect of business, mistakes will be made from time to time on social media. Even if you're extremely diligent with your social media policy, there's not really anything you can do about the fact that people are human, and sometimes they say damaging or offensive things.

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Where Business and Personal Meet in Social Media

Over the past few years, online marketing, and especially social media, has developed into a situation where there is less "businessy" talk, and more real human interaction between businesses and customers. Spouting slogans and pasting logos everywhere is no longer the best way to get customers - you have to have actual conversations with the people you are marketing to, and let them know that they're dealing with real humans, not some corporate machine.

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